Shipping & returning
Shipping costs for packages within the Netherlands are €4,95. For orders over €40,00 we do not charge shipping costs in the Netherlands. For Belgium this amount is €60. For small parcels that fit through the mailbox the costs are €3,50 in the Netherlands. Shipping costs outside the Netherlands differ per country. We are always looking for the best prices for shipping abroad. The exact prices are shown at the end of the ordering process.
It is possible to pick up your order in our store in Amsterdam. We are located in De Pijp, near de Ferdinand Bolstraat and metro Albert Cuyp, on the Govert Flinckstraat 114.
Same Day Delivery
For our customers in Amsterdam (living inside De Ring A10) we offer Same Day Delivery (Tuesday-Saturday). Make your order before 15.30 and the bicycle couriers from Peddler will deliver your order.
In case anything happened with your package during the shipment and the product is broken or damaged, send us a photo to [email protected] and we will solve it ASAP.
In case you are not happy with your purchase, products can be returned within 14 days to:
Govert Flinckstraat 114
1072 EL Amsterdam
After we have received the returns and checked the items, we refund the money to your bank account in 3 days including the shipping costs of your order. The costs for returns are for the buyer. Sending a package within the Netherlands with PostNL costs are €6,95. If you send a more expensive product we advise to send it with insurance. We do not reimburse broken returned products.
Return in our store
You can also return your online purchase in our store. Don’t forget to bring your package slip. You can choose something else in the store or we will refund your money.